Reference

Terms and Conditions That Cover Every Part of Your Account

These terms set out how your harum100 account works — from opening it to making deposits with DANA, OVO, or GoPay, to how withdrawals are processed and when access may be restricted.

Account eligibility appliesDANA, OVO, GoPay coveredWithdrawal conditions statedAccess subject to local lawTerms updated when notified

Explore the Lobby Read FAQ

ACCOUNT INTEGRITY STANDARDS

How harum100 Handles Your Account Under These Terms

These terms aren't just words on a page — they describe the actual processes behind your account. From the moment you register to the point where a withdrawal clears back to your OVO or DANA wallet, each step has a defined rule. Here's how we apply that in practice.

Account Data Handling

We store your registration details and wallet identifiers — DANA, OVO, GoPay — only for the purposes stated in these terms. Data is not shared with third parties outside of payment processing requirements.

Session and Access Security

Your account session is protected by an OTP step on each new device login. If we detect a login from an unrecognised location, access is paused until you verify through your registered contact.

Transaction Records and Retention

Every deposit and withdrawal tied to your wallet — whether GoPay or bank transfer — is logged and held in your account history. You can request a copy through the Help Centre at any time.

How to Request a Terms Change or Correction

If you believe a term has been applied incorrectly to your account, contact support with your account ID. We review the relevant transaction or restriction and respond with a written explanation.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear — whether it's about your wallet setup, a transaction that was held, or how account suspension works — our support team can walk you through the relevant clause. Reach out through any of the channels below, and reference your account ID so we can pull up the right details quickly.

What These Terms Actually Cover on harum100

harum100 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on harum100, you agree to the terms laid out here. These terms govern account registration, wallet use, deposit and withdrawal handling, and how disputes are raised. When you add DANA, OVO, or GoPay to your account, the payment terms in this section

1
apply to every transaction you make through those rails. Each wallet method has its own clearance path — DANA and OVO route through verified e-wallet confirmation, while GoPay transactions require your app PIN before funds are accepted on our side. Withdrawals follow a verification step where
2
your account details must match the wallet you registered with. If details differ, the withdrawal is held until you update and confirm through account settings. Accounts are for individual use only — sharing credentials or running multiple accounts for the same individual is a breach of
3
these terms and may result in account suspension. We review this policy when platform conditions or payment infrastructure changes, and we'll notify you via your registered contact before any update takes effect. Access to the platform and the availability of specific features depends on local law
4
and is limited to eligible regions in Indonesia.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About harum100 Terms and Conditions

These are the questions we get most often about how the terms apply to real account situations — wallet deposits, suspension rules, data requests, and when terms change. If your question isn't here, live chat is the fastest route to a direct answer.

The core account terms apply the same way across all wallets. Each wallet does have its own clearance path, but the rules around eligibility, account use, and disputes are consistent regardless of which e-wallet you use.

Your withdrawal is held until the details are corrected. Go to account settings, update your wallet information, and resubmit the verification step. The hold is lifted once details match your registered profile.

No. These terms allow one account per individual. Running multiple accounts — whether under the same name or different details — is a breach of policy and may result in both accounts being suspended without notice.

We notify you through your registered contact method before any update takes effect. The updated terms are also dated clearly in the document so you can see exactly what changed and when it applies from.

Contact support with your account ID and describe the specific term you believe was misapplied. We review the action and send a written explanation referencing the relevant clause within our standard response window.

Availability depends on local law and is offered where regulations in your region permit. Players in Yogyakarta and Batam follow the same eligibility check — your account shows available features based on your registered region.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoOVO Verify Steps InfoTangerang Mega Prize InfoFAQ

Terms and Conditions That Cover Every Part of Your Account

How harum100 Handles Your Account Under These Terms

Account Data Handling

Session and Access Security

Transaction Records and Retention

How to Request a Terms Change or Correction

How to Reach Us About These Terms

Common Questions About harum100 Terms and Conditions

01 Do these terms apply differently depending on which wallet I use — DANA, OVO, or GoPay?

02 What happens if my withdrawal wallet details don't match what I registered with?

03 Can I have more than one harum100 account?

04 How will I know if these terms are updated?

05 What are my rights if I think a term was applied incorrectly to my account?

06 Is access to harum100 available everywhere in Indonesia?

Terms & Conditions

Related pages

Related pages